They asked for the card details and when they were convinced they promptly blocked the transaction and reverted the amount which reflected in victim’s bank account in a couple of days.Every victim may not be lucky as in this case but one can always try to reach out to the merchant through whatever possible way and give them the real picture.
For example in one of the cases that I studied and was able to successfully recover the money for the victim, the fraudulent transaction reported by his bank was as follows: SC3245244 22/08/2013 VIN/GYMBOREE. indicates the transaction ID followed by transaction date, then the Merchant ID clubbed with some unique string for transaction.
This is followed by type of transaction DR indicating as debit and the amount.
So no matter how hard you try to convince them, it just amounts to a lot of frustration.
One should understand the basics here, the bank is right at its place when it is refusing to pay.
So instead of crying over the spilled milk one needs to find ways to recover or salvage.