With Pro Profs Chat software, you can monitor website visitors in real-time to learn where they are coming from, who they are and which pages are they viewing.
This live chat for websites also integrates with Google Analytic, making it easy for you to centrally track visitors and your PPC campaigns.
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Access in-depth reports such as chat requests, operator login hours, chat ratings, chat transcripts and more which help you track operator performance.
View post-chat surveys to gauge how happy customers were while interacting with support operators.
The experience has helped us build an enterprise-grade, highly secure, intuitive and feature-rich live chat software.
There are over 100 preferences and settings which help you monitor website visitors, track operator performance, set-up department-based chat, customize languages and more.
The live chat software works on any web browser or operating software.